Legal
Privacy policy
This notice explains how SCALENetDev collects and uses personal data when you contact us or browse this site.
## Data controller
SCALENetDev is the data controller for personal data collected through scalenetdev.digital and related engagement correspondence. Contact: hello@scalenetdev.digital. Office: 10F.,No.391-7,Sec.2JhongshanRd.JhongheCityTaiwan(China).
## Data we collect
Contact forms collect your name, email, engagement interest, office list, and message content. Correspondence may include phone numbers you provide. Server or analytics logs may include IP address, browser type, and pages visited when analytics cookies are accepted.
## Purposes
We use personal data to respond to quote requests, deliver engagements, send engagement-related notices, improve site performance when analytics are allowed, and meet legal obligations.
## Legal bases
We process data based on your request to take steps toward a contract, our legitimate interests in operating a professional practice, consent for non-essential cookies, and legal obligations where applicable under Taiwan law.
## Retention
Enquiry data is kept up to twenty-four months if no engagement follows. Engagement records are retained for at least seven years or longer when accounting or legal requirements apply. Cookie identifiers follow the durations listed on the [cookies page](/cookies/).
## Sharing
We use service providers for email, hosting, and—if accepted—analytics. They process data on our instructions. We do not sell personal data.
## International transfers
If tools process data outside Taiwan, we apply appropriate safeguards such as contractual clauses and provider assessments consistent with applicable Taiwan requirements.
## Your rights
Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data, and you may object to certain processing. Contact hello@scalenetdev.digital. You may also lodge a complaint with the competent Taiwan authority.
## Security
We apply reasonable technical and organisational measures to protect personal data. No method of transmission is perfectly secure.